1. Scope
This Privacy Policy applies to the LeadDataKernel website, products, datasets, and related services (“Services”). It covers information we collect from visitors, prospects, and customers when you browse, contact us, or purchase datasets. For terms of use, see our Terms of Service.
2. Data We Collect
- Contact & Account Data: name, email, phone, company, role, and login details.
- Order & Billing Data: purchased items, invoices, payment confirmations (handled by payment processors).
- Support & Communications: messages you send us (email, forms, chat).
- Usage & Device Data: pages viewed, referring URLs, IP, browser/OS, timestamps, coarse location.
We do not intentionally collect sensitive identifiers (e.g., government ID numbers) via the website.
3. How We Use Data
- Provide, operate, secure, and improve the Services.
- Process orders, deliver datasets, and provide customer support.
- Send transactional messages (receipts, delivery notices, updates).
- Send product announcements or tips (you can opt out anytime).
- Protect against fraud, abuse, and violations of our Terms.
We process data on the basis of consent, contract necessity, legitimate interests, and legal obligations, as applicable.
4. Sharing & Disclosures
- Vendors/Processors: hosting, payment, analytics, email—bound by confidentiality and only as needed.
- Legal: to comply with law, enforce terms, or protect rights, safety, or property.
- Business transfers: in connection with a merger, acquisition, or asset sale (with notice where required).
We do not sell your personal information.
5. Cookies & Tracking
We use essential cookies to run the site and functional/analytics cookies to understand traffic and improve performance. You can manage cookies in your browser settings; blocking some cookies may affect site functionality.
6. Security
We apply reasonable administrative, technical, and physical safeguards to protect data (e.g., HTTPS/TLS, access controls). No system is 100% secure; please use strong passwords and limit shared access.
7. Data Retention
We retain personal data only as long as necessary for the purposes described or as required by law. We may retain minimal records to meet compliance or to prevent fraud/abuse after account closure.
8. Your Choices & Rights
- Access, correction, deletion (subject to legal limits).
- Marketing preferences: unsubscribe links or email us.
- Data portability requests (where applicable).
- Objection/restriction where processing is based on legitimate interests.
To exercise rights, contact privacy@leaddatakernel.com.
9. International Transfers
We operate from Bangladesh with global infrastructure and vendors. When transferring data, we use appropriate safeguards (e.g., contractual measures) as required by applicable laws.
10. Children
Our Services are not directed to children under 13, and we do not knowingly collect personal data from them. If you believe a child provided data, contact us and we will take appropriate steps.
11. Controller/Processor & DPA
We act as a controller for site operations and as a processor when handling Customer Data under your instructions (e.g., support). A Data Processing Addendum (DPA) can be made available upon request.
12. Policy Updates
We may update this policy periodically. Material changes will be posted here with a new “Last updated” date.
13. Contact
Questions or requests? Email privacy@leaddatakernel.com. For terms, see Terms of Service.